After your photography or floor plan appointment, your product is delivered in the form of an email. Upon receiving the confirmation email, you can download the images and related marketing material for that listing. This can be done in a couple of different ways; downloading from the job confirmation email or downloading from your backend account.
Option 1. Download from the Email
Step 1: Locate the email in your inbox
Step 2: Select the "Download Media" button in the email
You will be directed to a new page.
Step 4: Select the size of the photos and floor plans that you’d like to download under either “Large Photos”, “Medium Photos”, or “Small Photos”. You can also download your large size floor plans and brochures from this page by selecting the corresponding download button(s).
You will see “Downloading Assets!” indicating that your download has started and will be completed soon.
Step 5: Locate the file within your “Downloads” folder.
Step 6: Follow the instructions here to access your images
Option 2: Download from the Backend Portal
Step 1: Log In by visiting client.planomatic.com
Step 2: Select the property you wish to access by clicking on the image to the left of the address
You will direct to the tour portal page, where you can make changes to your virtual tour
Step 3: Click on the “Download” button on the upper right-hand side
A small box will appear with options to download different photo sizes
Step 4: Select the size of the photos and floor plans that you’d like to download under either “Large Photos”, “Medium Photos”, or “Small Photos”. You can also download your large size floor plans and brochures from this page by selecting the corresponding download button(s).
You will see “Downloading Assets!” indicating that your download has started and will be completed soon.
Step 5: Locate the file within your “Downloads” folder. It will allows download in a .zip file and have the tour ID number in the name.
Step 6: Follow the instructions here to access your images
If you're looking for additional download options, click here.